Return Policy

Return Policy

Our Return Policy is as below.

Requirement for a valid procedure

  • Proof of purchase – the document handed over to you together with the product, on delivery.
  • Original packaging – the manufacturer packaging
  • Any free promotional items – gifts or accessories delivered with the purchased item
  • Valid return reason – please refer to the section below for the details 

Please Note:

We do not accept returns for items below. For such purchases, please inspect the item carefully upon delivery and if necessary, reject it on the spot:

  • Fresh foods i.e., vegetables & fruits
  • Innerwear, swimsuits, gym wear, sleep wear
  • Perfumes, jewelry, health & wellness products, adult toys
  • Products shipped from overseas
  • For missing items and damaged products especially, broken screens please check with our riders during delivery and return on the spot.